Support
Answers to common questions — and a human when you need one.
How accurate is photo logging?
AI estimates items and grams from your photo, and every value is one tap away from a manual edit. Estimates carry a confidence marker; edited values drop it. For packaged foods, scan the nutrition label for exact numbers.
How do I cancel my subscription?
Subscriptions are billed by the App Store or Google Play. Cancel any time in your store account settings — App Store: Settings → your name → Subscriptions; Google Play: Menu → Payments & subscriptions. Deleting the app does not cancel a subscription.
Does the free trial charge me automatically?
The 3-day trial converts to a paid subscription unless you cancel at least 24 hours before it ends. You can cancel immediately after subscribing and keep the full trial.
How do I delete my account and data?
Settings → Account → Delete account removes your account and logged data. Scan history stored on your device is deleted with the app.
Is WellBite medical advice?
No. WellBite provides nutrition estimates for informational purposes only. Consult a healthcare professional before making significant dietary changes, especially on GLP-1 medications.
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